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Most Common Questions
How does Dashrite Marketplace delivery and store pick-up work?
Dashrite Marketplace makes it easy to order or shop from your favourite stores in your community. Dashrite will connect you with a local vendor or business and, after purchases, arrange for your products to be delivered to your door or picked up at a selected vendor location. Place your order, choose a pick-up time, and it will be ready for pick-up.
You can track your orders and communicate with the seller/vendor in the app or website.
If the products you want are not in your community, don’t worry; shop from another vendor in the marketplace, and we will ship them to you.
Is Dashrite Marketplace product pricing the same as local store pricing?
Dashrite Marketplace partners with other businesses or vendors, and each vendor has its own store pricing policy, and they may set the prices of items on the marketplace.
Some vendors may set prices on the Dashrite platform differently from in-store prices, and sometimes Dashrite marks the prices.
You may view store pricing policies for each vendor on the Dashrite marketplace app and website.
What happens if there is an issue with my order?
Dashrite Marketplace aims to make it right the first time, but if something goes wrong, we got you covered. You’ve got options if something isn’t right. In the Dashrite Marketplace app or website, you can contact the vendor about your orders.
If you still have an issue with the order after contacting your vendor, please reach out to Dashrite Marketplace Support, and we will take care of it.